aci67's Privacy Policy

This Privacy Policy ("Policy") describes how the aci67 platform ("we", "us") collects, stores, uses, and protects the personal information of its users ("you", "your"). By using the aci67 website (https://aci67.lat), you agree to the terms of this Policy.

We believe that transparency is the foundation of a healthy and trustworthy relationship. That is why this policy is presented in a simple, clear manner — so you can be fully informed about your rights.

1 Data Collection

We collect various types of information when you create an account and use our services at aci67. This information comes primarily from three sources:

Information You Provide

• Full name and date of birth
• Email address and mobile number
• Account username and password (stored in encrypted form)
• Documents required for identity verification (national ID card or passport)
• Financial transaction details — deposit and withdrawal records via bKash, Nagad, Rocket, or Upay
• Customer support correspondence details

Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and screen resolution
• Site visit times, page view history, and click data (log data)
• Cookie and session storage data (details in section 7)
• Device geographic location — only with your consent

Information Received from Third Parties

• Confirmations received from identity verification services (KYC)
• Analytical data from fraud prevention services
• Transaction verification information from payment gateway providers

2 Purpose of Data Use

aci67 uses your personal information only for the following legitimate purposes:

• Account Management: Creating accounts, enabling secure login, and ensuring account security.
• Service Delivery: Properly operating betting, casino games, and other entertainment services.
• Financial Transactions: Processing deposits and withdrawals and verifying the legitimacy of transactions.
• Identity Verification (KYC): Age verification (confirming 21+) and complying with responsible gaming policies.
• Customer Support: Resolving your complaints, questions, and issues.
• Fraud Prevention: Identifying illegal activity, money laundering, and cyber fraud.
• Service Improvement: Analysing user experience to improve the platform.
• Communications: Sending important updates, policy changes, and service-related notifications.
• Legal Obligations: Meeting applicable legal requirements and responding to lawful requests from authorities.

3 Data Security Measures

aci67 follows industry-standard technical and administrative security measures to protect your information:

Technical Security

• SSL/TLS encryption is used for all data transfers
• Passwords are stored using one-way hashing (bcrypt) — no staff member can view them
• Sensitive data is kept in encrypted form in the database
• Firewalls and intrusion detection systems are kept active
• Regular security audits are conducted

Administrative Security

• Only authorised staff are granted access to the information they need (Least Privilege Principle)
• Staff receive regular data security training
• Confidentiality agreements are in place with all third-party partners
• A rapid-response protocol for data breach incidents is in place

Please keep in mind that 100% security on the internet cannot be guaranteed. aci67 takes all reasonable measures, but is not liable for potential risks.

4 Sharing Information with Third Parties

aci67 may share your information with third parties in the following limited circumstances:

Service Providers

For essential operations such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, cybersecurity, and cloud services, we rely on trusted providers. All such providers operate under strict confidentiality agreements and may only use the information for specified purposes.

Legal and Regulatory Obligations

Disclosing information may be a legal obligation under a court order, a lawful request from law enforcement, or applicable law. In such circumstances, we provide only the information that is required.

Business Restructuring

In the event of a future business merger, acquisition, or asset transfer, your information may be transferred to the relevant party. You will be notified in advance in such cases.

5 Data Retention Period

aci67 retains your personal information only for as long as it is necessary or legally required:

• Active account data: for the full duration the account remains active
• Financial transaction records: for the period required under financial law
• Identity verification documents: for the necessary period even after account closure
• Customer support records: for a reasonable period after the issue is resolved
• Log and analytics data: up to 2 years

After the specified period, data is securely deleted or anonymised.

6 Your Rights

You have the following rights over your personal information. To exercise these rights, contact us at [email protected]:

Right to Access

You may find out at any time what information we hold about you and how we are using it. Upon request, we will provide you with a complete data report.

Right to Rectification

If any of your information is inaccurate or incomplete, you may request that it be corrected. You can also update some information directly from your account settings.

Right to Erasure

Where there is no legal obligation to retain it, you may request that your personal information be deleted. Following a request to close your account, we will securely delete the applicable data.

Right to Object to Processing

In certain cases, you may object to the processing of your information. Please note, however, that some processing may need to continue due to legal obligations.

Right to Data Portability

You may request your information in a structured, commonly used format (such as CSV).

7 Cookies and Tracking Technologies

aci67 uses cookies and similar technologies to properly operate and improve the website.

Essential Cookies

These cookies are essential for the basic functioning of the website — maintaining login sessions, security verification, and remembering your preferences. They cannot be disabled.

Analytics Cookies

Used to collect usage statistics for the site in order to improve the service. These cookies do not identify you personally.

Cookie Controls

You can manage cookies by going to your browser settings. However, disabling essential cookies may affect some functionality on the site.

8 Protection of Minors

aci67 is a 21+ platform. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of account registration.

If we become aware that a minor's information is in our records, we will delete it immediately and close the associated account. If you have any concerns about this, please contact us at [email protected].

9 International Data Transfers

aci67's servers and some third-party service providers may be located outside Bangladesh. For such international data transfers, we ensure that:

• The recipient country or organisation provides adequate data protection
• Appropriate contractual safeguards are in place
• Data is protected in transit via SSL encryption

10 Policy Changes

aci67 reserves the right to update this Privacy Policy as needed. For significant changes:

• A notice will be published on the website
• Registered users will be notified by email
• The "Last Updated" date at the top of the page will be changed

If you continue using the site after a change, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the aci67 support team. Our team provides assistance in both Bengali and English.

We aim to respond promptly to data protection matters. Live chat is the fastest method for urgent issues.